Deliver Measurement Results, We Take Care of the Rest.
Each system comes with a warranty of 12 months starting with its delivery date. Upon request, we offer warranty extensions of up to an additional 5 years.
03. Hotline / Remote-Service
Our remote services are free of charge and can solve the majority of the problems. A telephone hotline and a ticketing system are available, which can also be accessed directly through the software.
interfaced with an analytical instrument, we make sure your hardware and software integration is
05. Familiarization & Training
– Installation Qualification (IQ)
– Operational Qualification (OQ)
– Performance Verification Test (PVT)
08. Service Level Agreements
– Preventive maintenance
– Software upgrades